Exhibitor FAQs

The full RSNA annual meeting runs from Sunday, Dec. 1 through Thursday, Dec. 5 at McCormick Place in Chicago, Illinois. 

The Technical Exhibits will be open to attendees Sunday, Dec. 1 through Wednesday, Dec. 4 from 10 a.m. to 5 p.m. The Technical Exhibits are located in the North and South Halls on Level 3 of McCormick Place.

Yes! Exhibit Hall Happy Hour is a time for attendees to connect with exhibitors, colleagues and friends in a relaxed and social atmosphere. Participating exhibitors in the Technical Exhibits will serve small bites and beverages at their booths.

Exhibitors in the Technical Exhibits can participate by placing a catering order for small bites and beverages at their booths on Tuesday, December 2 from 2-5 p.m.

Please reach out to our sales team at sales@rsna.org for assistance with purchasing booth space. 

The Exhibitor Service Kit is an online resource that houses vital information that exhibitors need as they prepare for the annual meeting.  

Inside you'll find forms and resources including: 

• Booth design approval 
• Lead retrieval device rental 
• Exhibitor appointed contractor registration 
• Shipping labels and material handling information

View the Exhibitor Service Kit 

• Inline booth diagram 
• Peninsula booth diagram 
• Island booth diagram 
• Mobile/transportable booth diagram 

The deadline to submit booth designs is Aug. 31.

Booth approval forms:

• Peninsula booth (coming mid-July)
• Island booth (coming mid-July)
• Mobile/transportable booth (coming mid-July)

Note: Inline booths are not required to submit a design for review but do need to follow the inline booth guidelines. Please email exhibits@rsna.org if you need help reviewing your inline booth design.

Please be aware that your booth design may also require approval by Unified Rigging (a Freeman company). More details will be available when the Exhibitor Service Kit launches. 

All exhibitor dates and deadlines can be found on our dates and deadlines page.

Freeman is our official general contractor. Please contact Freeman directly for a booth design estimate at solutions@freeman.com.  

View more information in the Exhibitor Service Kit.  

A full list of official RSNA contractors can be found in the Exhibitor Service Kit.

You can also look for the RSNA partner badge on all official contractor communications. 

No. Exhibitors can hire their own contractor for these services but are required to register the company as an EAC (Exhibitor Appointed Contractor). (coming mid-July)

You can complete the EAC registration form or use the EAC online registration system. (coming mid-July)

Both options can be found in the Exhibitor Service Kit. 

There is complimentary wireless internet throughout McCormick Place provided by McCormick Place. This service is designed for casual users and is not guaranteed.  

If you are relying on the internet to showcase your product/service or to perform a live presentation from your booth, we strongly recommend purchasing a hardline internet connection (RSNAnet) for consistent service. 

Orders can be placed through the RSNAnet tile in the RSNA Exhibitor Resource Center. (coming mid-July)

Shipping information can be found under the Shipping & Material Handling section in the Exhibitor Service Kit. 

Exhibitors are welcome to hand-carry small items into McCormick Place. 

If unloading freight from a vehicle, please view our ASUV policy and install/dismantle schedule for more information. (Coming Soon) 

Target move-in dates are designated windows of time when exhibitors are allowed to move their freight onto the show floor and begin setting up their booth. 

Your company's target move-in date and time can be found on the target move-in assignments page. 

Items can be stored free of charge in the overnight storage room in the United Security offices while onsite. Security can also be hired for your booth through our official provider, United Security.  

Secure storage is also available for purchase through Freeman. 

Exhibit space food and beverage orders must be placed through OVG Hospitality, the official caterer of McCormick Place in the Exhibitor Service Kit. Outside food vendors are not permitted.

Our casual dining option, Bistro RSNA, is located in both the North and South exhibit halls. Meet over lunch with customers or colleagues at this buffet-style eatery that features healthy and delicious rotating lunch selections.

Consider purchasing individual dining tickets or reserving a table package for your company in advance to make mealtimes simple.

You can pay by credit card in the RSNA Exhibitor Resource Center or use the link on your invoice. 

Booth payments are due as follows: 

• Jan. 1—25% deposit due 
• April 1—Second 25% deposit due 
• July 1—Final payment due 

All payment deadlines can be found on our dates and deadlines page. 

You are able to download a copy of your invoice by clicking the "Pay or Download Invoice" tile in the RSNA Exhibitor Resource Center.

Per the RSNA Technical Exhibits Space Terms and Conditions (included in your contract) written notification of cancellation or reduction of exhibit space must be received by the RSNA Technical Exhibits department on or before the dates specified in your contract and on the dates and deadlines page. 

To formally cancel your space, you are required to complete and return a Space Change form to exhibits@rsna.org. 

To learn more about hotel block reservations, visit our exhibitor hotel and travel information page.

Each exhibiting company receives five (5) complimentary badges for each 100 square feet of exhibit space purchased.  

To learn more about badge allotment, please visit our exhibitor badge registration page.

An exhibitor badge allows access to the Technical Exhibits, the Learning Center, virtual industry presentations and educational sessions (if space permits, after all badged professional attendees have entered). 

To learn more about badge access, please visit our exhibitor badge registration page. 

Each RSNA exhibitor is allotted a number of guest passes based on their booth size.  

We encourage you to share guest passes with your current and prospective customers who you would like to see at the RSNA annual meeting. Guest passes are not intended to be used by company representatives. 

Each of your guests will receive a Technical Exhibits Only Pass (TEO). The Technical Exhibits Only Pass is valid for the full duration of the Technical Exhibits (December 1-4) and includes access to the exhibit halls, industry presentations and online access to the virtual exhibition.  

Your guests will need to register as a full professional attendee if they wish to attend educational sessions or earn CME. 

To learn more about guest passes and how they are allotted, please visit our exhibitor badge registration page. 

To send a guest pass, log in to the Exhibitor Resource Center and click the Registration Dashboard tile. Then, click on Guest Passes in the left navigation menu. 

Registration areas will open the first day of exhibitor move-in and conclude after the last session of the annual meeting.

You can find more information on badge distribution by visiting our exhibitor badge registration page.

Yes. You can purchase badges over your allotment by selecting the Registration Dashboard tile in the RSNA Exhibitor Resource Center.

The charge for each additional exhibitor badge is $100.

Yes. The reprint fee for a badge is $50.

Yes. Attendee lists are available for purchase closer to the date of the annual meeting and are only available to confirmed RSNA exhibitors.  

There are two attendee list purchase options available. Telephone, fax numbers and email addresses are not provided with either option and the list only includes attendees who have chosen to opt-in to share their data with our exhibitors. 

To purchase the RSNA attendee list, select the Registration Dashboard tile in the RSNA Exhibitor Resource Center. Names of registered attendees cost $0.15 per name, with a minimum order of $75.  

Please note: Exhibitor personnel are not included on the attendee registration list; only professional attendee registrants.

The only legitimate RSNA attendee list is available through RSNA’s official registration provider, Convention Data Services (CDS). 

Be careful of any communications from "list" service providers promoting access to annual meeting attendee contact information. 

Exhibitors can purchase lead retrieval packages in the Exhibitor Service Kit from our official provider, Convention Data Services (CDS). 

Login to the Exhibitor Resource Center (ERC) and click “Users” on the left navigation menu. Click “Add New User” at the top of the page and fill out all of the required fields. Click “Add New User” at the bottom of the page to submit the information. Your colleague will then be sent an email to create their own login information for the ERC.  

Please note that adding your colleague as a user only grants them access to the ERC, it does not make them an official company contact on file for your organization. 

If you’d like to also make them a company contact, click the “Company Information” section on the homepage of the ERC. When you scroll down, you will see fields to make them either a primary contact, secondary contact, marketing contact or accounting contact. Click the edit button on any contact to enter and submit their information. 

To learn more, please see these instructions from Map Your Show: ERC Log In | Adding Users and ERC Log In | Contacts without Access 

For more help with the Exhibitor Resource Center, please contact exhibits@rsna.org or help@mapyourshow.com. 

To view past webinars, please visit our Exhibitor best practices page. 

To view past virtual office hour recordings, please contact exhibits@rsna.org.

Learn more about promoting your involvement in the annual meeting by visiting our logos and promotional tools page. Plus, you can tell your social network you’ll be exhibiting at RSNA 2024 using our social sharing tool.

RSNA exhibitors are permitted to host off-site meetings and events. We require you to complete the online form available on our meeting and function space rental page.  

Once approved, we will send the information to your preferred venue so they can move forward with contracting your function.  

Please note: If you have a formal educational presentation as part of your event, it will qualify as a Satellite Symposium. Satellite Symposiums are subject to a separate application process and you will be required to pay a sponsorship fee.  

To learn more, visit our Satellite Symposium page or contact sales@rsna.org.

To view available sponsorship opportunities, visit our annual meeting sponsorship page or contact our sales team at sales@rsna.org for more information. 

To purchase an upgraded listing package, visit the “Purchase Additional Items” tile of the Exhibitor Resource Center. 
 
View listing upgrade packages.

The space selection process takes place onsite at McCormick Place and provides an opportunity for contracted exhibitors to select their booth position for the next year’s annual meeting. 

More information about space selection can be found on the planning your exhibit page via the RSNA 2025 Technical Exhibits Priority Point System document. 

The Technical Exhibits Priority Point System was developed to recognize a company’s support of RSNA and reward exhibitors for upholding meeting policies during their previous exhibit participation.

More information about the priority points system can be found on the planning your exhibit page via the RSNA 2025 Technical Exhibits Priority Point System document. 

Your space selection date/time will be available in early November and can be found under the Exhibitor Priority Points tile in the Exhibitor Resource Center.

It will also be emailed to the primary contact on file for your organization.