Quality Improvement Certificate Program

Objective: Understand the principles of quality assurance (QA) and QI in the context of radiology.

1. Definition of quality in health care and radiology
2. Key elements of radiology quality management
3. The role of QA in maintaining radiology standards
4. Tools for quality control in imaging (e.g., audits, repeat rates, equipment checks)
5. Introduction to continuous quality improvement (CQI) processes
6. Change management principles

1. Quiz on key concepts, passing score 80%

Access module one

Objective: Apply lean principles to streamline radiology workflows, reduce waste and improve efficiency.

Topics:

1. Overview of lean in health care
2. Seven types of waste in health care (TIMWOOD: Transportation, Inventory, Motion, Waiting, Overproduction, Over-Processing, Defects)
3. Process mapping in radiology workflows
4. Techniques for process improvement (5S, Kaizen, standard work)
5. Lean strategies for managing patient flow, scheduling and equipment utilization
6. A3 & PDSA
7. Gemba
8. Standard Work

1. Quiz on key concepts, passing score 80%

Access module two

Objective: Demonstrate the ability to prioritize patient safety by applying evidence-based best practices, implementing effective risk management strategies and adhering to established safety standards.

Topics: Topics focus on prioritizing patient safety in radiology through best practices, risk management and adherence to safety standards, including:

• Introduction to patient safety in health care
• Radiation safety principles and dose management
• Radiation risk: What you should know to tell your patient
• Error prevention strategies: Swiss cheese model and root cause analysis
• Reporting and responding to safety incidents (e.g., SAFE event reporting)
• Infection control in a radiology setting
• Apparent cause analysis and root cause analysis
• Human factors engineering

Assessment:

1. Quiz on key concepts, passing score 80%

Access module three