Patient-centered care reading list
Patients are at the heart of radiologic care. In order to better serve their needs, radiologists at every stage of their career can benefit from our patient-centered care resources.
Selected from a wide array of sources, including scientific journals and consumer publications, these resources can help you gain insight into how other physicians practice patient-centered care and how you can build a patient-centered practice.
Explore all our resources below and share with your colleagues, staff and residents.
If you have any questions or comments, please contact us at RadiologyCares@rsna.org.
Scientific journals and publications
Radiologist-patient communication
Letting Patients Decide How to Receive Their Imaging Results: A Good Idea or a Dangerous Practice? Part 1: Point: Let Patients Decide How to Get Their Radiologists’ Reports
Borondy Kitts, Andrea. Journal of the American College of Radiology. October 2017; Volume 14, Issue 10: 1349-1350
Letting Patients Decide How to Receive Their Imaging Results; A Good Idea or a Dangerous Practice? Part 2: Counterpoint: Patients Should Not Have Unchaperoned Access to Radiology Reports
Konski, Andre A. Journal of the American College of Radiology. October 2017; Volume 14, Issue 10: 1351-1352
The Radiology Communication Quiz: Are You an Effective Communicator?
Taghavi MSH, Gale BD, Nagy P, Lee CS. Journal of the American College of Radiology. October 2015; Volume 12, Issue 10: 1082-1084
Communication of Radiology Reports to Patients: Does One Size Fit All?
Brown SD. Journal of the American College of Radiology. October 2015; Volume 12, Issue 10: 1007-1008
Patients Prefer Results From the Ordering Provider and Access to Their Radiology Reports
Cabarrus M, Naeger DM, Rybkin A, Qayyum A. Journal of the American College of Radiology. June 2015; Volume 12, Issue 6: 556-562
Patient Perspectives and Preferences for Communication of Medical Imaging Risks in a Cancer Care Setting
Thornton RH, Dauer LT, Shuk E, Bylund CL, Banerjee SC, Maloney E, Fox LB, Beattie CM, Hricak H, Hay J. Radiology. May 2015; Volume 275, Number 2: 545-552
Traditional Text-Only Versus Multiple-Enhanced Radiology Reporting: Referring Physicians' Perceptions of Value
Sadigh G, Hertweck T, Kao C, Wood P, Hughes D, Henry TS, Duszak Jr R. Journal of the American College of Radiology. May 2015; Volume 12, Issue 5: 519-524
Rethinking the Role of the Radiologist: Enhancing Visibility through Both Traditional and Nontraditional Reporting Practices
Gunn AJ, Mangano MD, Choy G, Sahani DV. RadioGraphics. March-April 2015; Volume 35, Number 2: 416-423
Cancer Patients Want More Information About Medical Imaging Risk
Radiological Society of North America, press release issued March 24, 2015
Online Social Networking for Radiology
Auffermann WF, Chetlan AL, Colucci AT, DeQuesada II IM, Grajo JR, Heller MT, Nowitzki KM, Sherry SJ, Tillack AA. Academic Radiology. January 2015; Volume 22, Issue 1: 3-13
Radiologists' Role in the Communication of Imaging Examination Results to Patients: Perceptions and Preferences of Patients
Mangano MD, Rahman A, Choy G, Sahani DV, Boland GW, Gunn AJ. American Journal of Roetgenology. November 2014; Volume 203, Number 5: 1034-1039
Reduction of Patient Anxiety of PET/CT Imaging by Improving Communication Between Patient and Technologist
Acuff SN, Bradley YC, Barlow P, Osborne DR. Journal of Nuclear Medicine Technology. July 17 2014; doi: 10.2967/jnmt.114.139915
Enhancing Patients’ Experiences in Radiology Through Patient-Radiologist Interaction Miller P, Gunderman R, Lightburn J, Miller D. Academic Radiology. June 2013; Volume 20, Issue 6: 778-781
Patient Anxiety Before and Immediately After Imaging-Guided Breast Biopsy Procedures: Impact of Radiologist-Patient Communication
Miller LS, Shelby RA, Hayes Balmadrid M, Yoon S, Baker JA, Wildermann L, Scott Soo M. Journal of the American College of Radiology. June 2013; Volume 10, Issue 6: 423-431
Teaching Interpersonal and Communication Skills
Gunderman RB, Brown BP. Academic Radiology. December 2012; Volume 19, Issue 12: 1589-1590
Communicating Results Directly to Patients: Don't Ignore the Price Tag of This Added "Value"
Jha S. Academic Radiology. June 2012; Volume 19, Issue 6: 643-645
Minimizing and Communicating Radiation Risk in Pediatric Nuclear Medicine
Fahey FH, Treves ST, Adelstein SJ. Journal of Nuclear Medicine Technology. March 1, 2012; Volume 40, Number 1: 13-24
Borondy Kitts, Andrea. Journal of the American College of Radiology. October 2017; Volume 14, Issue 10: 1349-1350
Letting Patients Decide How to Receive Their Imaging Results; A Good Idea or a Dangerous Practice? Part 2: Counterpoint: Patients Should Not Have Unchaperoned Access to Radiology Reports
Konski, Andre A. Journal of the American College of Radiology. October 2017; Volume 14, Issue 10: 1351-1352
The Radiology Communication Quiz: Are You an Effective Communicator?
Taghavi MSH, Gale BD, Nagy P, Lee CS. Journal of the American College of Radiology. October 2015; Volume 12, Issue 10: 1082-1084
Communication of Radiology Reports to Patients: Does One Size Fit All?
Brown SD. Journal of the American College of Radiology. October 2015; Volume 12, Issue 10: 1007-1008
Patients Prefer Results From the Ordering Provider and Access to Their Radiology Reports
Cabarrus M, Naeger DM, Rybkin A, Qayyum A. Journal of the American College of Radiology. June 2015; Volume 12, Issue 6: 556-562
Patient Perspectives and Preferences for Communication of Medical Imaging Risks in a Cancer Care Setting
Thornton RH, Dauer LT, Shuk E, Bylund CL, Banerjee SC, Maloney E, Fox LB, Beattie CM, Hricak H, Hay J. Radiology. May 2015; Volume 275, Number 2: 545-552
Traditional Text-Only Versus Multiple-Enhanced Radiology Reporting: Referring Physicians' Perceptions of Value
Sadigh G, Hertweck T, Kao C, Wood P, Hughes D, Henry TS, Duszak Jr R. Journal of the American College of Radiology. May 2015; Volume 12, Issue 5: 519-524
Rethinking the Role of the Radiologist: Enhancing Visibility through Both Traditional and Nontraditional Reporting Practices
Gunn AJ, Mangano MD, Choy G, Sahani DV. RadioGraphics. March-April 2015; Volume 35, Number 2: 416-423
Cancer Patients Want More Information About Medical Imaging Risk
Radiological Society of North America, press release issued March 24, 2015
Online Social Networking for Radiology
Auffermann WF, Chetlan AL, Colucci AT, DeQuesada II IM, Grajo JR, Heller MT, Nowitzki KM, Sherry SJ, Tillack AA. Academic Radiology. January 2015; Volume 22, Issue 1: 3-13
Radiologists' Role in the Communication of Imaging Examination Results to Patients: Perceptions and Preferences of Patients
Mangano MD, Rahman A, Choy G, Sahani DV, Boland GW, Gunn AJ. American Journal of Roetgenology. November 2014; Volume 203, Number 5: 1034-1039
Reduction of Patient Anxiety of PET/CT Imaging by Improving Communication Between Patient and Technologist
Acuff SN, Bradley YC, Barlow P, Osborne DR. Journal of Nuclear Medicine Technology. July 17 2014; doi: 10.2967/jnmt.114.139915
Enhancing Patients’ Experiences in Radiology Through Patient-Radiologist Interaction Miller P, Gunderman R, Lightburn J, Miller D. Academic Radiology. June 2013; Volume 20, Issue 6: 778-781
Patient Anxiety Before and Immediately After Imaging-Guided Breast Biopsy Procedures: Impact of Radiologist-Patient Communication
Miller LS, Shelby RA, Hayes Balmadrid M, Yoon S, Baker JA, Wildermann L, Scott Soo M. Journal of the American College of Radiology. June 2013; Volume 10, Issue 6: 423-431
Teaching Interpersonal and Communication Skills
Gunderman RB, Brown BP. Academic Radiology. December 2012; Volume 19, Issue 12: 1589-1590
Communicating Results Directly to Patients: Don't Ignore the Price Tag of This Added "Value"
Jha S. Academic Radiology. June 2012; Volume 19, Issue 6: 643-645
Minimizing and Communicating Radiation Risk in Pediatric Nuclear Medicine
Fahey FH, Treves ST, Adelstein SJ. Journal of Nuclear Medicine Technology. March 1, 2012; Volume 40, Number 1: 13-24
Patient-centered care
Slanetz, Priscilla J. et al. Journal of the American College of Radiology. May 2018; Volume 15, Issue 5: 784-786
Fang, Jieming et al. Journal of the American College of Radiology. Articles in Press, January 2, 2018.
Baccei, Steven J. et al. Journal of the American College of Radiology. April 2018; Volume 15, Issue 4: 639-647
Loving, Vilert A. et al. Journal of the American College of Radiology. November 2017; Volume 14, Issue 11: 1481-1488
Hryhorczuk AL, Hanneman K, Eisenberg RL, Meyer EC, Brown SD. RadioGraphics. October 2015; Volume 35, Number 6: 1779-1788
American College of Radiology, press release issued July 7, 2015
Levin DC. Radiology. May 2015; Volume 275, Number 1: 314-320
Moncayo VM, Applegate KE, Duszak Jr R, Barron BJ, Fitz J, Halkar RK, Lee DJ, Schuster DM. Academic Radiology. June 2015; Volume 22, Issue 6: 771-778
Rosenkrantz AB, Pysarenko K. Academic Radiology. February 2015; Volume 22, Issue 2: 259-264
Sullivan CL, Pandya A, Min RJ, Drotman M, Hentel K. Clinical Imaging. September–October 2015; Volume 39, Issue 5: 731–734
Raman SP, Horton KM, Fishman EK. Journal of the American College of Radiology. January 2015; Volume 12, Issue 1: 16
Funaki B. RadioGraphics. October 2015; Volume 35, Number 6: 1846-1848
Itri JN. RadioGraphics. October 2015; Volume 35, Number 6: 1835-1846
Mangano MD, Bennett SE, Gunn AJ, Sahani DV, Choy G. American Journal of Roentgenology. July 2015; Volume 205, Number 1: 95-96
Morey JM, Haney NM, Schoppe K, Hawkins CM. Journal of the American College of Radiology. May 2015; Volume 12, Issue 5: 533-536
Kruskal JB, Sarwar A. Journal of the American College of Radiology. April 2015; Volume 12, Issue 4: 330-332
Allen Jr B. Journal of the American College of Radiology. April 2015; Volume 12, Issue 4: 319-320
Mamlouk MD, Saket rel="noopener noreferrer" RR, Hess CP, Dillon WP. Journal of the American College of Radiology. August 2015; Volume 12, Issue 8: 838–841
Seltzer SE, Lee TH. Journal of the American Medical Association. July 2014; Volume 312, Number 3: 227-228
Lee CI, Jarvick JG. Academic Radiology. September 2014; Volume 21, Issue 9: 1156-1161
Allen Jr B. Journal of the American College of Radiology. May 2014; Volume 11, Issue 5: 435
Allen Jr B. Journal of the American College of Radiology. September 2014; Volume 11, Issue 9: 837-838
Gunderman RB, Tillack AA. Radiology. November 2013. Volume 269, Number 2; 315-317
Barron BJ, Banja J. American Journal of Roentgenology. August 2013; Volume 201, Number 2: 356-360
Forman HP, Larson DB, Kazerooni EA, Norbash A, Javitt MC, Beauchamp Jr NJ. American Journal of Roentgenology. July 2013; Volume 201, Number 1: 126-132
Salazar G, Quencer K, Aran K, Abujudeh H. Journal of the American College of Radiology. July 2013; Volume 10, Issue 7: 513-517
Franklin MA. Journal of the American College of Radiology. April 2013; Volume 10, Issue 4: 279-282
Ellenbogen PH. Journal of the American College of Radiology. April 2013; Volume 10, Issue 4: 229
Gunn JA, Sahani DV, Bennett SE, Choy G. Journal of the American College of Radiology. February 2013; Volume 10, Issue 2: 122-127
Krishnaraj A, Weinreb JC, Ellenbogen PH, Patti JA, Hillman BJ. Journal of the American College of Radiology. January 2013; Volume 10, Issue 1: 15-20
Abramson RG, Berger PE, Brant-Zawadzki MN. Journal of the American College of Radiology. December 2012; Volume 9, Issue 12: 900-906
Radiological Society of North America, press release issued November 28, 2012
Pahade J, Couto C, Davis RB, Patel P, Siewert B, Rosen MP. American Journal of Roentgenology. October 2012; Volume 199, Number 4: 844-851
Surveys of patient preferences and radiologic practice
Jennifer L. Kemp, Mary C. Mahoney, Vincent P. Mathews, Max Wintermark, Judy Yee, and Stephen D. Brown. Radiology. June 2017; Volume 285, Number 2: 601-608
Rosenkrantz A, Flagg ER. Journal of the American College of Radiology. June 2015; Volume 12, Issue 6: 549-555
Cabarrus M, Naeger DM, Rybkin A, Qayyum A. Journal of the American College of Radiology. June 2015; Volume 12, Issue 6: 556-562
Rickert J. HealthAffairs.org. January 24, 2012
Radiologist-patient communication about errors
Bassik, Noy. Journal of the American College of Radiology, August 2017; Volume 14, Issue 8, 998-999
Berlin L. Radiology. July 2013; Volume 268, Number 1: 4-7
Brown SD, Lehman CD, Truog RD, Browning DM, Gallagher TH. Radiology. February 2012; Volume 262, Number 2: 381-3861
Use of technology to enhance communication
Seidel, Rebecca L. et al. Journal of the American College of Radiology. January 2018; Volume 15, Issue 1, 224-228
Short, Ryan G. et al. Journal of the American College of Radiology. November 2017; Volume 14, Issue 11, 1489-1497
Henshaw D, Okawa G, Ching K, Garrido T, Qian H, Tsai J. Journal of the American College of Radiology. June 2015; Volume 12, Issue 6: 582-586
Bruno MA, Petscavage-Thomas JM, Mohr MJ, Bell SK, Brown SD. Journal of the American College of Radiology. September 2014; Volume rel="noopener noreferrer" 11, Issue 9: 863-867
Godt E. Healthimaging.com. January 16, 2013
Johnson AJ, Easterling D, Nelson R, Chen MY, Frankel RM. Journal of the American College of Radiology. April 2012; Volume 9, Issue 4: 256-263
Resident education
Ranginwala, Saad et al. Journal of the American College of Radiology, January 2018; Volume 15, Issue 1, Part B: 190-200
Perry DJ, Kwan SW, Bhargava P. Journal of the American College of Radiology. July 2015; Volume 12, Issue 7: 724-727
Brown SD, Callahan MJ, Browning DM, Lebowitz RL, Bell SK, Jang J, Meyer EC. Journal of the American College of Radiology. August 2014; Volume 11, Issue 8: 781-787
Mamlouk MD, Anavim A, Goodwin SC. Journal of the American College of Radiology. March 2014; Volume rel="noopener noreferrer" 11, Issue 3: 326-328
Johns Hopkins rel="noopener noreferrer" Medicine, press release issued October 23, 2013
Thrall JH. Journal of the rel="noopener noreferrer" American College of Radiology. February 2013; Volume 10, Issue 2: 153-155
Gunderman RB, Brown BP. Academic Radiology. December 2012; Volume 19, Issue 12: 1589-1590
Patient-centered radiology resources
Patient-centered care information online
Organization that promotes care and respect in the relationship between practitioner and patient.
Led by the American College of Radiology, this program gives technology tools to radiologists to ensure their role in quality patient care.
Spotlights radiologists using Imaging 3.0 techniques that transition from a focus on the volume of scans read to the value of the patient experience.
Organization that provides models of care in partnership with both patients and health care professionals.
Organization dedicated to advancing the principles of patient-centered care through research, sponsorship and education.
Coaching and consulting organization that advocates for patient-centered care and establishing standards through a designation program.
Guide for use by organizations striving to transform into patient-centered practices.
Hostetter S. The Advisory Board. January 14, 2015
Medical trade publications
Zagoudis J. Imaging Technology News. January 30, 2015
Madden Yee K. AuntMinnie.com. August 13, 2015
Shi J. Diagnostic Imaging. August 3, 2015
Haar L. Diagnostic Imaging. June 15, 2015
Friedman S. AuntMinnie.com. June 24, 2015
Haar L. Diagnostic Imaging. May 22, 2015
Postal E. Diagnostic Imaging. May 22, 2015
Haar L. Diagnostic Imaging. May 27, 2015
Haar L. Diagnostic Imaging. April 10, 2015
Keller K. Diagnostic Imaging. March 30, 2015
Haar L. Diagnostic Imaging. March 9, 2015
Madden Yee K. AuntMinnie.com. January 16, 2015
Haar L. Diagnostic Imaging. January 14, 2015
Knaub J. Radiology Today. January 2015
Kuehn BM. Diagnostic Imaging. December 17, 2014
Abrams Kaplan D. Diagnostic Imaging. July 10, 2014
Madden Yee K. AuntMinnie.com. August 11, 2014
Abrams Kaplan D. Diagnostic Imaging. August 21, 2014
Henderson M. RSNA News. July 1, 2014
Howell WLJ. Diagnostic Imaging. July 3, 2014
Proval C. Radiology Business. April 23, 2014
RSNA News. April 1, 2014
Frellick M. Diagnostic Imaging. December 16, 2013
Vasko C. Imaging Biz. December 14, 2013
Madden Yee K. AuntMinnie.com. October 1, 2013
Madden K. AuntMinnie.com. September 5, 2013
Lipcamon J. Diagnostic Imaging. July 16, 2013
Proval C. Imaging Biz. April 21, 2013
Bruyn Jones S. Diagnostic Imaging. April 10, 2013
Moan R. AuntMinnieEurope.com. April 5, 2013
RSNA News. April 2013
Mahoney MC. RSNA News. February 2013
Bruyn Jones S. Diagnostic Imaging. March 25, 2013
Vasko C. Imaging Biz. March 10, 2013
Barnes E. AuntMinnie.com. March 8, 2013
Howell WLJ. Diagnostic Imaging. February 26, 2013
Le T. Imaging Biz. February 9, 2013
Godt E. Health Imaging. January 16, 2013
Fratt L. Health Imaging. January 16, 2013
Bassett M. Fierce Healthcare. December 1, 2012
Bisognano M. Healthcare Executive. 2012 Nov/Dec; Volume 27, Number 6:70-74.
Bassett M. Fierce Healthcare. November 30, 2012
Diagnostic Imaging. November 12, 2012
American Medical News. October 1, 2012
Harris Insights & Analytics. September 2012
Fratt L. Health Imaging. May 8, 2012
Woodcock R. Diagnostic Imaging. April 17, 2012
Bardes CL. New England Journal of Medicine. March 1, 2012; Volume 366: 782-783
Reuben DB, Tinetti ME. New England Journal of Medicine. March 1, 2012; Volume 366: 777-779
Barry MJ, Edgman-Levitan S. New England Journal of Medicine. March 1, 2012; Volume 366: 780-781
Truog RD. New England Journal of Medicine. February 16, 2012; Volume 366: 581-585
Michael S. Diagnostic Imaging. rel="noopener noreferrer" February 13, 2012
Rosenfeld D. Imaging Biz. January 14, 2012
Consumer news media
Rovner J. National Public Radio. April 9, 2015
Das R. Forbes. October 6, 2014
Landro L. The Wall Street Journal. September 14, 2014
Associated Press-NORC Center for Public Affairs Research. July 2014
Kolata G. The New York Times. November 24, 2014
Marcus EN. The Washington Post. February 25, 2013
Koven S. The Boston Globe. March 25, 2013
Porter ME, Lee TH. Harvard Business Review. October 2013
Cosgrove T. Harvard Business Review. September 24, 2013
Hensley S. National Public Radio. November 30, 2012
WBEZ-FM, Chicago Public Media. June 12, 2012
Patient-centered care videos
Meet a radiology resident who gets a reality check to become more patient-involved in this video by RSNA.
Patients describe how radiologists and their staff have made a difference in their lives in this video by RSNA.
In this animated short, produced by RSA (Royal Society for the encouragement of Arts, Manufactures and Commerce), Dr. Brené Brown reminds us that we can only create genuine empathy if we are brave enough to get in touch with our own fragility.
Presented by David C. Levin, M.D., with an introduction by N. Reed Dunnick, M.D., RSNA President 2014.
Produced by the Cleveland Clinic Office of Patient Experience to help ensure consistent patient-centered care by partnering with caregivers, patients and families.
Dr. L. Scott Winner, a diagnostic radiologist at Penn State Hershey Medical Center, touches on the need for an emotional connection with patients.
Introduces doctors and imaging services at the radiology department at Rose Medical Center in Denver, CO. Submitted for use in Radiology Cares by Jennifer L. Kemp, M.D., with Diversified Radiology of Colorado. ©2013 Diversified Radiology
Nila Webster, a cancer patient, introduces the Radiology Consultation Clinic at Massachusetts General Hospital and describes the importance of interaction with her radiologist.