Patient-centered care reading list

Patients are at the heart of radiologic care. In order to better serve their needs, radiologists at every stage of their career can benefit from our patient-centered care resources.

Selected from a wide array of sources, including scientific journals and consumer publications, these resources can help you gain insight into how other physicians practice patient-centered care and how you can build a patient-centered practice.

Explore all our resources below and share with your colleagues, staff and residents.

If you have any questions or comments, please contact us at

Scientific journals and publications

Radiologist-patient communication

Increasing Patient Access to MRI Examinations in an Integrated Multispecialty Practice
Daniel S. Bor, et al. RadioGraphics. Jan 1, 2021; Vol. 41, No.  1

How to Create a Great Radiology Report
Michael P. Hartung, et al. RadioGraphics. Oct. 1, 2021; Vol. 40, No. 6.

Patient Electronic Access to Final Radiology Reports: What Is the Current Standard of Practice, and Is an Embargo Period Appropriate?
Jonathan L. Mezrich, et al. Radiology. Published online: May 4, 2021. Vol. 300, No. 1.

Communication and empathy skills: Essential requisites for patient-centered radiology care
Robert M. Kwee, et al. European Journal of Radiology. July 2021.
Handoffs in Radiology: Minimizing Communication Errors and Improving Care Transitions
Judah Burns, MD, et al. Journal of the American College of Radiology. Published online: May 11, 2021. Subscription may be required

Patient Understanding of Abnormal Imaging Findings Under Pennsylvania Act 112: A Call to Revise Mandated Notification Message Language
Gregory S. Mittl, et al. Journal of the American College of Radiology. Published online: March 13, 2021 Subscription may be required

Addressing Linguistic Barriers to Care: Evaluation of Breast Cancer Online Patient Educational Materials for Spanish-Speaking Patients
Juan Carlos Villa Camacho, et al. Journal of the American College of Radiology. Published online: March 4, 2021. Subscription may be required

Rethinking Patient Consent in the Era of Artificial Intelligence and Big Data
Amy L. Kotsenas, et al. Journal of the American College of Radiology. January, 2021; Volume 18, Issue 1: 180–184. Subscription may be required


Patient-centered care
How We Got Here: The Legacy of Anti-Black Discrimination in Radiology
Julia E. Goldberg, et al. RadioGraphics. Jan. 12, 2023. Vol. 43, No. 2.

Racial Disparities in Digital Breast Tomosynthesis Screening
Melanie Fung, et. al. Radiology: Imaging Cancer. July 2021; Volume 3; Issue 4.

Racial and Ethnic Disparities in Lung Cancer Screening Eligibility
Anand K. Narayan, et al. Radiology. December 2021; Volume 301, Issue 3: 712-720.

Increasing Median Time between Interruptions in a Busy Reading Room
Ethan A. Smith, et al. RadioGraphics. Mar. 1, 2021. Vol. 41, No. 2.

Narrowing the Gap: Imaging Disparities in Radiology
Stephen Waite, et al. Radiology. Feb. 9, 2021; recently published online.

Multi-Society Expert Statement from the ACR, CAR, ESR, IS3R, RANZCR, and RSNA
Adrian P. Brady, et al. Radiology. Dec. 21, 2020; Vol. 298, No. 3.

Imaging Health and Radiology Care of Transgender Patients: A Call to Build Evidence-Based Best Practices
Hannah Perry, et al. Journal of the American College of Radiology. March 2021; Volume 18; Issue 3: 475-480. Subscription may be required
Radiologist-patient communication about errors
No Knew Typos: Modernizing Radiology Dictation
Aaron C. Abajian, et al. Radiology: Artificial Intelligence. June 29, 2022. Vol. 4, No. 4.

Emotional Harm in the Radiology Department: Analysis of an Underrecognized Preventable Error
Bettina Siewert, et al. Radiology. Nov. 23, 2021. Vol. 302, No. 3.

We Never Fail, That Is, Until We Do: Junior and Senior Faculty Proceduralists Share Perspectives
David M. Mauro, MD, et al. Journal of the American College of Radiology. Published online: March 2021. Volume 18, Issue 3, P496-498. Subscription may be required
Communication about medical errors
Lauris Christopher Kaldjian. Patient Education and Counseling. May 2021. Volume 104, Issue 5, pages 989-993.

Patient-centered radiology resources

Patient-centered care information online
Arnold P. Gold Foundation
Organization that promotes care and respect in the relationship between practitioner and patient.
Imaging 3.0 
Led by the American College of Radiology, this program gives technology tools to radiologists to ensure their role in quality patient care.
Imaging 3.0 Case Studies 
Spotlights radiologists using Imaging 3.0 techniques that transition from a focus on the volume of scans read to the value of the patient experience.
Institute for Healthcare Improvement
Organization that provides models of care in partnership with both patients and health care professionals.
Coaching and consulting organization that advocates for patient-centered care and establishing standards through a designation program.
Patient-centered care videos
Radiology Cares: "The Untold Future"
Meet a radiology resident who gets a reality check to become more patient-involved in this video by RSNA.
Radiology Cares: "Patient Stories"
Patients describe how radiologists and their staff have made a difference in their lives in this video by RSNA.
RSA Animates: "The Power of Empathy"
In this animated short, produced by RSA (Royal Society for the encouragement of Arts, Manufactures and Commerce), Dr. Brené Brown reminds us that we can only create genuine empathy if we are brave enough to get in touch with our own fragility.
Cleveland Clinic: "Empathy: The Human Connection to Patient Care"
Produced by the Cleveland Clinic Office of Patient Experience to help ensure consistent patient-centered care by partnering with caregivers, patients and families.
Oncologist Poetry: "Exposed"
Dr. L. Scott Winner, a diagnostic radiologist at Penn State Hershey Medical Center, touches on the need for an emotional connection with patients.
Diversified Radiology of Colorado Introductory Video
Introduces doctors and imaging services at the radiology department at Rose Medical Center in Denver, CO. Submitted for use in Radiology Cares by Jennifer L. Kemp, M.D., with Diversified Radiology of Colorado. ©2013 Diversified Radiology
Massachusetts General Hospital's: "Patient Consultation"
Nila Webster, a cancer patient, introduces the Radiology Consultation Clinic at Massachusetts General Hospital and describes the importance of interaction with her radiologist.