Patient-centered care reading list

Patients are at the heart of radiologic care. In order to better serve their needs, radiologists at every stage of their career can benefit from our patient-centered care resources.

Selected from a wide array of sources, including scientific journals and consumer publications, these resources can help you gain insight into how other physicians practice patient-centered care and how you can build a patient-centered practice.

Explore all our resources below and share with your colleagues, staff and residents.

If you have any questions or comments, please contact us at RadiologyCares@rsna.org.

Scientific journals and publications

Radiologist-patient communication
Letting Patients Decide How to Receive Their Imaging Results: A Good Idea or a Dangerous Practice? Part 1: Point: Let Patients Decide How to Get Their Radiologists’ Reports
Borondy Kitts, Andrea. Journal of the American College of Radiology. October 2017; Volume 14, Issue 10: 1349-1350

Letting Patients Decide How to Receive Their Imaging Results; A Good Idea or a Dangerous Practice? Part 2: Counterpoint: Patients Should Not Have Unchaperoned Access to Radiology Reports
Konski, Andre A. Journal of the American College of Radiology. October 2017; Volume 14, Issue 10: 1351-1352

The Radiology Communication Quiz: Are You an Effective Communicator?
Taghavi MSH, Gale BD, Nagy P, Lee CS. Journal of the American College of Radiology. October 2015; Volume 12, Issue 10: 1082-1084

Communication of Radiology Reports to Patients: Does One Size Fit All?
Brown SD. Journal of the American College of Radiology. October 2015; Volume 12, Issue 10: 1007-1008

Patients Prefer Results From the Ordering Provider and Access to Their Radiology Reports
Cabarrus M, Naeger DM, Rybkin A, Qayyum A. Journal of the American College of Radiology. June 2015; Volume 12, Issue 6: 556-562

Patient Perspectives and Preferences for Communication of Medical Imaging Risks in a Cancer Care Setting
Thornton RH, Dauer LT, Shuk E, Bylund CL, Banerjee SC, Maloney E, Fox LB, Beattie CM, Hricak H, Hay J. Radiology. May 2015; Volume 275, Number 2: 545-552

Traditional Text-Only Versus Multiple-Enhanced Radiology Reporting: Referring Physicians' Perceptions of Value
Sadigh G, Hertweck T, Kao C, Wood P, Hughes D, Henry TS, Duszak Jr R. Journal of the American College of Radiology. May 2015; Volume 12, Issue 5: 519-524

Rethinking the Role of the Radiologist: Enhancing Visibility through Both Traditional and Nontraditional Reporting Practices
Gunn  AJ, Mangano MD, Choy G, Sahani DV. RadioGraphics. March-April 2015; Volume 35, Number 2: 416-423

Cancer Patients Want More Information About Medical Imaging Risk
Radiological Society of North America, press release issued March 24, 2015

Online Social Networking for Radiology
Auffermann WF, Chetlan AL, Colucci AT, DeQuesada II IM, Grajo JR, Heller MT, Nowitzki KM, Sherry SJ, Tillack AA. Academic Radiology. January 2015; Volume 22, Issue 1: 3-13

Radiologists' Role in the Communication of Imaging Examination Results to Patients: Perceptions and Preferences of Patients
Mangano MD, Rahman A, Choy G, Sahani DV, Boland GW, Gunn AJ. American Journal of Roetgenology. November 2014; Volume 203, Number 5: 1034-1039

Reduction of Patient Anxiety of PET/CT Imaging by Improving Communication Between Patient and Technologist
Acuff SN, Bradley YC, Barlow P, Osborne DR. Journal of Nuclear Medicine Technology. July 17 2014; doi: 10.2967/jnmt.114.139915

Enhancing Patients’ Experiences in Radiology Through Patient-Radiologist Interaction Miller P, Gunderman R, Lightburn J, Miller D. Academic Radiology. June 2013; Volume 20, Issue 6: 778-781  

Patient Anxiety Before and Immediately After Imaging-Guided Breast Biopsy Procedures: Impact of Radiologist-Patient Communication
Miller LS, Shelby RA, Hayes Balmadrid M, Yoon S, Baker JA, Wildermann L, Scott Soo M. Journal of the American College of Radiology. June 2013; Volume 10, Issue 6: 423-431

Teaching Interpersonal and Communication Skills
Gunderman RB, Brown BP. Academic Radiology. December 2012; Volume 19, Issue 12: 1589-1590  

Communicating Results Directly to Patients: Don't Ignore the Price Tag of This Added "Value"
Jha S. Academic Radiology. June 2012; Volume 19, Issue 6: 643-645

Minimizing and Communicating Radiation Risk in Pediatric Nuclear Medicine
Fahey FH, Treves ST, Adelstein SJ. Journal of Nuclear Medicine Technology. March 1, 2012; Volume 40, Number 1: 13-24
Patient-centered care
Slanetz, Priscilla J. et al. Journal of the American College of Radiology. May 2018; Volume 15, Issue 5: 784-786
 
Fang, Jieming et al. Journal of the American College of Radiology. Articles in Press, January 2, 2018.
 
Baccei, Steven J. et al. Journal of the American College of Radiology. April 2018; Volume 15, Issue 4: 639-647
 
Loving, Vilert A. et al. Journal of the American College of Radiology. November 2017; Volume 14, Issue 11: 1481-1488
 
Hryhorczuk AL, Hanneman K, Eisenberg RL, Meyer EC, Brown SD. RadioGraphics. October 2015; Volume 35, Number 6: 1779-1788
 
American College of Radiology, press release issued July 7, 2015
 
Levin DC. Radiology. May 2015; Volume 275, Number 1: 314-320
 
Moncayo VM, Applegate KE, Duszak Jr R, Barron BJ, Fitz J, Halkar RK, Lee DJ, Schuster DM. Academic Radiology. June 2015; Volume 22, Issue 6: 771-778
 
Rosenkrantz AB, Pysarenko K. Academic Radiology. February 2015; Volume 22, Issue 2: 259-264
 
Sullivan CL, Pandya A, Min RJ, Drotman M, Hentel K. Clinical Imaging. September–October 2015; Volume 39, Issue 5: 731–734
 
Raman SP, Horton KM, Fishman EK. Journal of the American College of Radiology. January 2015; Volume 12, Issue 1: 16
 
Funaki B. RadioGraphics. October 2015; Volume 35, Number 6: 1846-1848
 
Itri JN. RadioGraphics. October 2015; Volume 35, Number 6: 1835-1846
 
Mangano MD, Bennett SE, Gunn AJ, Sahani DV, Choy G. American Journal of Roentgenology. July 2015; Volume 205, Number 1: 95-96
 
Morey JM, Haney NM, Schoppe K, Hawkins CM. Journal of the American College of Radiology. May 2015; Volume 12, Issue 5: 533-536
 
Kruskal JB, Sarwar A. Journal of the American College of Radiology. April 2015; Volume 12, Issue 4: 330-332
 
Allen Jr B. Journal of the American College of Radiology. April 2015; Volume 12, Issue 4: 319-320
 
Mamlouk MD, Saket rel="noopener noreferrer" RR, Hess CP, Dillon WP. Journal of the American College of Radiology. August 2015; Volume 12, Issue 8: 838–841
 
Seltzer SE, Lee TH. Journal of the American Medical Association. July 2014; Volume 312, Number 3: 227-228
 
Lee CI, Jarvick JG. Academic Radiology. September 2014; Volume 21, Issue 9: 1156-1161
 
Allen Jr B. Journal of the American College of Radiology. May 2014; Volume 11, Issue 5: 435
 
Allen Jr B. Journal of the American College of Radiology. September 2014; Volume 11, Issue 9: 837-838
 
Gunderman RB, Tillack AA. Radiology. November 2013. Volume 269, Number 2; 315-317
 
Barron BJ, Banja J. American Journal of Roentgenology. August 2013; Volume 201, Number 2: 356-360
 
Forman HP, Larson DB, Kazerooni EA, Norbash A, Javitt MC, Beauchamp Jr NJ. American Journal of Roentgenology. July 2013; Volume 201, Number 1: 126-132
 
Salazar G, Quencer K, Aran K, Abujudeh H. Journal of the American College of Radiology. July 2013; Volume 10, Issue 7: 513-517
 
Franklin MA. Journal of the American College of Radiology. April 2013; Volume 10, Issue 4: 279-282
 
Ellenbogen PH. Journal of the American College of Radiology. April 2013; Volume 10, Issue 4: 229
 
Gunn JA, Sahani DV, Bennett SE, Choy G. Journal of the American College of Radiology. February 2013; Volume 10, Issue 2: 122-127
 
Krishnaraj A, Weinreb JC, Ellenbogen PH, Patti JA, Hillman BJ. Journal of the American College of Radiology. January 2013; Volume 10, Issue 1: 15-20
 
Abramson RG, Berger PE, Brant-Zawadzki MN. Journal of the American College of Radiology. December 2012; Volume 9, Issue 12: 900-906
 
Radiological Society of North America, press release issued November 28, 2012
 
Pahade J, Couto C, Davis RB, Patel P, Siewert B, Rosen MP. American Journal of Roentgenology. October 2012; Volume 199, Number 4: 844-851
Surveys of patient preferences and radiologic practice
Jennifer L. Kemp, Mary C. Mahoney, Vincent P. Mathews, Max Wintermark, Judy Yee, and Stephen D. Brown. Radiology. June 2017; Volume 285, Number 2: 601-608
 
Rosenkrantz A, Flagg ER. Journal of the American College of Radiology. June 2015; Volume 12, Issue 6: 549-555
 
Cabarrus M, Naeger DM, Rybkin A, Qayyum A. Journal of the American College of Radiology. June 2015; Volume 12, Issue 6: 556-562
 
Rickert J. HealthAffairs.org. January 24, 2012
Radiologist-patient communication about errors
Bassik, Noy. Journal of the American College of Radiology, August 2017; Volume 14, Issue 8, 998-999
 
Berlin L. Radiology. July 2013; Volume 268, Number 1: 4-7
 
Brown SD, Lehman CD, Truog RD, Browning DM, Gallagher TH. Radiology. February 2012; Volume 262, Number 2: 381-3861
Use of technology to enhance communication
Seidel, Rebecca L. et al. Journal of the American College of Radiology. January 2018; Volume 15, Issue 1, 224-228
 
Short, Ryan G. et al. Journal of the American College of Radiology. November 2017; Volume 14, Issue 11, 1489-1497
 
Henshaw D, Okawa G, Ching K, Garrido T, Qian H, Tsai J. Journal of the American College of Radiology. June 2015; Volume 12, Issue 6: 582-586
 
Bruno MA, Petscavage-Thomas JM, Mohr MJ, Bell SK, Brown SD. Journal of the American College of Radiology. September 2014; Volume rel="noopener noreferrer" 11, Issue 9: 863-867
 
Godt E. Healthimaging.com. January 16, 2013
 
Johnson AJ, Easterling D, Nelson R, Chen MY, Frankel RM. Journal of the American College of Radiology. April 2012; Volume 9, Issue 4: 256-263
Resident education
Ranginwala, Saad et al. Journal of the American College of Radiology, January 2018; Volume 15, Issue 1, Part B: 190-200
 
Perry DJ, Kwan SW, Bhargava P. Journal of the American College of Radiology. July 2015; Volume 12, Issue 7: 724-727
 
Brown SD, Callahan MJ, Browning DM, Lebowitz RL, Bell SK, Jang J, Meyer EC. Journal of the American College of Radiology. August 2014; Volume 11, Issue 8: 781-787
 
Mamlouk MD, Anavim A, Goodwin SC. Journal of the American College of Radiology. March 2014; Volume rel="noopener noreferrer" 11, Issue 3: 326-328
 
Johns Hopkins rel="noopener noreferrer" Medicine, press release issued October 23, 2013
 
Thrall JH. Journal of the rel="noopener noreferrer" American College of Radiology. February 2013; Volume 10, Issue 2: 153-155
 
Gunderman RB, Brown BP. Academic Radiology. December 2012; Volume 19, Issue 12: 1589-1590

Patient-centered radiology resources

Patient-centered care information online
Organization that promotes care and respect in the relationship between practitioner and patient.
 
Led by the American College of Radiology, this program gives technology tools to radiologists to ensure their role in quality patient care.
 
Spotlights radiologists using Imaging 3.0 techniques that transition from a focus on the volume of scans read to the value of the patient experience.
 
Organization that provides models of care in partnership with both patients and health care professionals.
 
Organization dedicated to advancing the principles of patient-centered care through research, sponsorship and education.
 
Coaching and consulting organization that advocates for patient-centered care and establishing standards through a designation program.
 
Guide for use by organizations striving to transform into patient-centered practices.
 
Hostetter S. The Advisory Board. January 14, 2015
Medical trade publications
Zagoudis J. Imaging Technology News. January 30, 2015
 
Madden Yee K. AuntMinnie.com. August 13, 2015
 
Shi J. Diagnostic Imaging. August 3, 2015
 
Haar L. Diagnostic Imaging. June 15, 2015
 
Friedman S. AuntMinnie.com. June 24, 2015
 
Haar L. Diagnostic Imaging. May 22, 2015
 
Postal E. Diagnostic Imaging. May 22, 2015
 
Haar L. Diagnostic Imaging. May 27, 2015
 
Haar L. Diagnostic Imaging. April 10, 2015
 
Keller K. Diagnostic Imaging. March 30, 2015
 
Haar L. Diagnostic Imaging. March 9, 2015
 
Madden Yee K.  AuntMinnie.com. January 16, 2015
 
Haar L. Diagnostic Imaging. January 14, 2015
 
Knaub J. Radiology Today. January 2015
 
Kuehn BM. Diagnostic Imaging. December 17, 2014
 
Abrams Kaplan D. Diagnostic Imaging. July 10, 2014
 
Madden Yee K. AuntMinnie.com. August 11, 2014
 
Abrams Kaplan D. Diagnostic Imaging. August 21, 2014
 
Henderson M. RSNA News. July 1, 2014
 
Howell WLJ. Diagnostic Imaging. July 3, 2014
 
Proval C. Radiology Business. April 23, 2014
 
RSNA News. April 1, 2014
 
Frellick M. Diagnostic Imaging. December 16, 2013
 
Vasko C. Imaging Biz. December 14, 2013
 
Madden Yee K. AuntMinnie.com. October 1, 2013
 
Madden K. AuntMinnie.com. September 5, 2013
 
Lipcamon J. Diagnostic Imaging. July 16, 2013
 
Proval C. Imaging Biz. April 21, 2013
 
Bruyn Jones S. Diagnostic Imaging. April 10, 2013
 
Moan R. AuntMinnieEurope.com. April 5, 2013
 
RSNA News. April 2013
 
Mahoney MC. RSNA News. February 2013
 
Bruyn Jones S. Diagnostic Imaging. March 25, 2013
 
Vasko C. Imaging Biz. March 10, 2013
 
Barnes E. AuntMinnie.com. March 8, 2013
 
Howell WLJ. Diagnostic Imaging. February 26, 2013
 
Le T. Imaging Biz. February 9, 2013
 
Godt E. Health Imaging. January 16, 2013
 
Fratt L. Health Imaging. January 16, 2013
 
Bassett M. Fierce Healthcare. December 1, 2012
 
Bisognano M. Healthcare Executive. 2012 Nov/Dec; Volume 27, Number 6:70-74.
 
Bassett M. Fierce Healthcare. November 30, 2012
 
Diagnostic Imaging. November 12, 2012
 
American Medical News. October 1, 2012
 
Harris Insights & Analytics. September 2012
 
Fratt L. Health Imaging. May 8, 2012
 
Woodcock R. Diagnostic Imaging. April 17, 2012
 
Bardes CL. New England Journal of Medicine. March 1, 2012; Volume 366: 782-783
 
Reuben DB, Tinetti ME. New England Journal of Medicine. March 1, 2012; Volume 366: 777-779
 
Barry MJ, Edgman-Levitan S. New England Journal of Medicine. March 1, 2012; Volume 366: 780-781
 
Truog RD. New England Journal of Medicine. February 16, 2012; Volume 366: 581-585
 
Michael S. Diagnostic Imaging. rel="noopener noreferrer" February 13, 2012
 
Rosenfeld D. Imaging Biz. January 14, 2012
Consumer news media
Rovner J. National Public Radio. April 9, 2015
 
Das R. Forbes. October 6, 2014
 
Landro L. The Wall Street Journal. September 14, 2014
 
Associated Press-NORC Center for Public Affairs Research. July 2014
 
Kolata G. The New York Times. November 24, 2014
 
Marcus  EN. The Washington Post. February 25, 2013
 
Koven S. The Boston Globe. March 25, 2013
 
Porter ME, Lee TH. Harvard Business Review. October 2013
 
Cosgrove T. Harvard Business Review. September 24, 2013
 
Hensley S. National Public Radio. November 30, 2012
 
WBEZ-FM, Chicago Public Media. June 12, 2012
Patient-centered care videos
Meet a radiology resident who gets a reality check to become more patient-involved in this video by RSNA.
 
Patients describe how radiologists and their staff have made a difference in their lives in this video by RSNA.
 
In this animated short, produced by RSA (Royal Society for the encouragement of Arts, Manufactures and Commerce), Dr. Brené Brown reminds us that we can only create genuine empathy if we are brave enough to get in touch with our own fragility.
 
Presented by David C. Levin, M.D., with an introduction by N. Reed Dunnick, M.D., RSNA President 2014.
 
Produced by the Cleveland Clinic Office of Patient Experience to help ensure consistent patient-centered care by partnering with caregivers, patients and families.
 
Dr. L. Scott Winner, a diagnostic radiologist at Penn State Hershey Medical Center, touches on the need for an emotional connection with patients.
 
Introduces doctors and imaging services at the radiology department at Rose Medical Center in Denver, CO. Submitted for use in Radiology Cares by Jennifer L. Kemp, M.D., with Diversified Radiology of Colorado. ©2013 Diversified Radiology
 
Nila Webster, a cancer patient, introduces the Radiology Consultation Clinic at Massachusetts General Hospital and describes the importance of interaction with her radiologist.