Customer Service

Missing Issue Claims
Online Access Assistance
Change of Address
Order Fulfillment
FAQs

Missing Issue Claims

We apologize if your client has not received the latest issue of Radiology or RadioGraphics.

Please submit your claim to subclaim@rsna.org within 90 days of your intended mail date and RSNA will mail out a new copy. Be sure to include the customer number, customer name & address, subscription title and issue date for quick and accurate fulfillment. Thank you.

Online Access Assistance

Please enter your client's account number here.

Change of Address

Please send the following information to subscribe@rsna.org:

  1. Customer Number
  2. Name
  3. Current Address
  4. New Address ( if applicable)

Order Fulfillment

Please fax or mail (on agency letterhead) your customer’s order to:

RSNA Subscriptions Department
820 Jorie Blvd
Oak Brook, IL 60523
Fax: 1-630-590-7713

If you have additional questions please feel free to call:

Toll Free: 1-888-600-0064
Outside of U.S. and Canada: 1-630-590-7770