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  • RSNA 2018
  • Hotel FAQs

  • How do I make a hotel reservation?

    Reserve a hotel room at RSNA.org/Hotel-Reservations. RSNA offers a variety of accommodations at discounted hotel room rates. Reserve your room early, as the best selection of hotel rooms may become limited closer to the meeting. 

    Who are RSNA's official hotel partners?

    Reserve your hotel room with RSNA’s official hotel partners:

    Official Housing ProviderExperient is the only certified hotel reservation partner to reserve your 2018 hotel reservation. For more information, visit RSNA.org/Hotel-Reservations or email housing@rsna.org.
    ESA VoyagesESA is our official international travel partner for groups providing a variety of international travel packages including airfare and hotel. For more information, contact esa@esavoyages.fr.
    ACE MarketingACE is our official travel partner for groups coming from China and Taiwan providing travel and hotel packages. For more information, contact stephaniezhu@acemarketing.com.cn.

    PLEASE NOTE: the three official hotel reservation partners for RSNA are ONLY Experient, ESA Voyages and ACE Marketing; no other companies are authorized by RSNA. Do not risk your credit card or hotel reservation; unauthorized hotel solicitors may result in unfortunate and expensive consequences.

    Top Reasons to Secure Your Reservation through RSNA:

    • Discounted Rates: Choose from nearly 100 Chicago hotels at varying price points to meet your budget. Plus, we're here for you before, during, and after the event to provide discounted rates so you can enjoy your stay longer.
    • Easily Modified Reservations: We work with you to make sure your reservation is right.
    • Exceptional Customer Service: Enjoy peace of mind knowing RSNA works on your behalf to resolve hotel disputes and assist with your hotel questions or concerns.
    • Exclusive Amenities: Receive a variety of special amenities exclusively for RSNA attendees.
    • Support RSNA: Allow us to negotiate your best deal and help increase the Society buying power.
    • Free Transportation: Minimize transit frustration with free shuttle bus and Metra train service to and from all RSNA contracted hotels and McCormick Place.

    When is the deadline to make a hotel reservation?

    November 7, 2018

    Are there any hotel deposits when reserving a hotel room?

    A deposit equal to the first night stay, including tax, is required to confirm your hotel reservation. The credit card used must be valid through December 2018 and will be charged by the hotel approximately two weeks before the annual meeting. If the credit card is declined, the reservation may be canceled by the hotel. Attendees may also send a check or money order for the hotel deposit. For more information, please email rsna@experient-inc.com

    What is the reservation cancellation policy?

    Reservations may be canceled without charge through October 26, 2018, by emailing Experient at rsna@experient-inc.com. Failure to comply will result in forfeiture of the deposit equal to the first night's room and tax.  Early departures will result in the loss of the first night's room and tax.  

    How do I modify my reservation?

    Prior to November 7, 2018, changes can be made online at RSNA.org/Register or by contacting rsna@experient-inc.com.Name changes and/or swapping of room reservations is not allowed..

    Between November 8 and 12: Reservations and deposits will be transferred from Experient to the hotels and therefore cannot be altered during this period.

    After November 12: Contact the hotel directly for date changes and room cancellations. Room availability and rates are the hotel’s discretion.

    Early departures will result in the loss of the first night's room and tax. 

    Failure to check in at the hotel on your scheduled arrival day will result in forfeiture of your reservation and hotel deposit. The hotel will accommodate you on a space available basis. When cancelling your room reservation directly with the hotel, document the date and time of your call and the name of the person with whom you spoke. Obtain a cancellation number. 

    Do you offer discounted hotel rates?

    Discounted rates, greater than 30% savings over third party websites, are available before, during, and after the annual meeting exclusively available to RSNA registered participants. 

    What is the hotel tax rate?

    Rates do not include a 17.4% Chicago Hotel tax rate (subject to change).

    Are my special requests guaranteed when I make a reservation?

    All special requests are at the discretion of the hotel (next to elevator, high floor, early check-in etc.). When making your reservation please provide any special requests you have in the comment section. Requests cannot be guaranteed until check-in unless specifically described in your room type.

    Am I able to receive my hotel reward points when I make my reservation through RSNA's official hotel partners?

    You can earn rewards points with your preferred hotel chain when reserving in the official hotel block.  Simply enter your reward or frequent guest number when making your reservation through our online system.  When we transfer your reservation details to the hotel, your reward number will be included with your information and you will receive your points.